 |
| Pre sales services |
 |
 |
Market research and analysis |
 |
Sales and marketing plans |
 |
Preparation of prospect lists |
 |
Prospect qualification |
 |
Marketing and press contacts |
 |
Product offers in local
language |
|
 |
| Sales services |
 |
 |
Proactive sales contacts |
 |
Negotiations and closing
of sales |
 |
Pipeline reporting |
 |
Invoicing on behalf of
publishers |
|
 |
| After sales services |
 |
 |
Product trainings |
 |
Customer satisfaction
surveys |
 |
Renewals and upsell
activities |
 |
Customer services |
|